--- title: News | Prime Care Technologies | CMS description: CMS | Timely updates from the long-term, post-acute care industry and Prime Care Technologies. --- [![PCT PCD Email Signature (524 x 102 px) (300 x 100 px) (1)](https://www.primecareholdings.com/hs-fs/hubfs/PCT%20%20PCD%20Email%20Signature%20(524%20x%20102%20px)%20(300%20x%20100%20px)%20(1).png?width=300&height=100&name=PCT%20%20PCD%20Email%20Signature%20(524%20x%20102%20px)%20(300%20x%20100%20px)%20(1).png) ](https://www.primecareholdings.com/prv) [![Request A Demo](https://no-cache.hubspot.com/cta/default/79917/f5e6168c-e0a4-45aa-912f-32a380cc04e5.png)](https://cta-redirect.hubspot.com/cta/redirect/79917/f5e6168c-e0a4-45aa-912f-32a380cc04e5) ###### 2 min read ## [[HAPPENING NOW] Healthcare Shift: CMS to iQIES Changing Soon](https://www.primecareholdings.com/news/healthcare-shift-cms-to-iqies-changing-soon) By [Prime Care Tech Marketing](https://www.primecareholdings.com/news/author/prime-care-tech-marketing) on Thu, Apr 13, 2023 @ 08:00 AM New Transition for CMS CMS, Centers for Medicare & Medicaid Services, is a federal agency within the United States Department of Health and Human Services. It administers the Medicare program and works in partnership with state governments to administer Medicaid, the Children's Health Insurance Program (CHIP), and health insurance portability standards. It was founded on July 30th, 1965 by President Lyndon B. Johnson to protect the health and well-being of millions of Americans all while saving lives and improving the economic security of the nation.    CMS recently announced the transition of CMS to iQIES (Internet Quality Improvement and Evaluation System) on April 17th for MDS record submissions and reports. According to cms.gov providers are expected to take into account *all *requirements provided by CMS. To properly prepare for this transition, submissions will be turned off on April 13. Providers need to submit *completed *MDS records before this Thursday. CMS will be providing more information on what to expect in the coming days through email. Failure to obtain access to iQIES before April 17th will impact your ability to submit MDS records moving forward. For information and instructions to register for an iQIES account, please visit: [https://qtso.cms.gov/news-and-updates/action-required-register-iqies-account](https://qtso.cms.gov/news-and-updates/action-required-register-iqies-account)     For those in question about iQIES, cms.gov provided key highlights for providers on what to expect in the upcoming days with the new shift.    Key Highlights of iQIES - Users will be able to securely access iQIES at any time, from any location (provided there is an internet connection). - Users will log in once to iQIES. No longer will users be required to log into CMSNet and then into separate applications to upload MDS records or access reports. - Users will have access to tips and information to guide them throughout the MDS submission process and accessing reports.  - Users will be allowed to upload MDS assessments similarly as was done in the QIES. - MDS reports will be similar to those in the Certification and Survey Provider Enhanced Reporting (CASPER) application, with some new functionality built in. - Users can initially view the report information on the screen and if desired, can then download the report to a Portable Document Format (PDF) or Comma-Separated Values (CSV) file. - Users can schedule reports to run at their desired intervals and frequency.           ###### Topics: [CMS](https://www.primecareholdings.com/news/topic/cms) [Prime Care Technologies](https://www.primecareholdings.com/news/topic/prime-care-technologies) [senior care](https://www.primecareholdings.com/news/topic/senior-care) ###### 2 min read ## [Documentation Critical to CMS Claims, Patient Care and Medical Reviews](https://www.primecareholdings.com/news/documentation-critical-to-cms-claims-patient-care-and-medical-reviews) By [Prime Care Tech Marketing](https://www.primecareholdings.com/news/author/prime-care-tech-marketing) on Thu, Jun 17, 2021 @ 04:10 PM As outlined by the Centers for Medicare and Medicaid Services (CMS), [Complying with Medical Record Documentation Requirements](https://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNProducts/MLN-Publications-Items/ICN909160) remains critical to senior care success. Proper documentation: - Helps patients get reasonable and necessary items/services - Facilitates proper claim payment - Supports favorable medical review decisions Specific to claims reimbursement, CMS identified the top five reasons for errors. Note, two are related to documentation.  [![Top-5-cms-claims-errors-primeclaims-snf-revenue-cycle](https://info.primecaretech.com/hubfs/Infographics/Top-5-cms-claims-errors-primeclaims-snf-revenue-cycle.png)](https://www.gotostage.com/channel/1814324d6d794311a3567f26a505eda6/recording/946d887bd7304cd8bf5e4f799f63fb9f/watch) So, what does insufficient documentation mean? - It does NOT mean documentation doesn’t exist. - It means something was incomplete or missing at claim submission. And, what are the consequences of improper documentation? Improper documentation disrupts the [revenue cycle](https://www.primecareholdings.com/snf-revenue-cycle-management-primeclaims-ltc), which results in loss of financial revenue. CMS [claim denials](https://www.primecareholdings.com/snf-revenue-cycle-management-primeclaims-ltc) also cost your staff time, requiring them to: - Complete forms - Submit additional documentation - Send a letter explaining why the claim should be paid - Resubmit claim Secondarily, if your order for item/service is illegible, your patient care suffers. What are some tips for improved documentation? - Send ALL associated documentation supporting the item/service billed - Some information may come from a prior claim or test - If you're not sure if certain documentation is required, send it anyway - Send the documentation by the deadline indicated in the request - Review documentation to make sure it: - Answers who, what, when, why, and how - Verifies item/service was performed - Verifies medical necessity Where can I get more information regarding CMS claims errors, including documentation? - [Complying with Medical Record Documentation Requirements](https://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNProducts/MLN-Publications-Items/ICN909160) - [Complying with Medicare Signature Requirements](https://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNProducts/MLN-Publications-Items/CMS1246723) Lastly, senior care and skilled nursing facilities (SNFs) can greatly simplify claims revenue management by employing a system customized for this industry, and supported by seasoned claims professionals. [Get in touch](https://www.primecareholdings.com/demo-request-prime-care-technologies) if we can help. [![Learn More](https://no-cache.hubspot.com/cta/default/79917/995b0179-eac5-454b-8a43-67bede089bf7.png)](https://cta-redirect.hubspot.com/cta/redirect/79917/995b0179-eac5-454b-8a43-67bede089bf7) ###### Topics: [revenue cycle management](https://www.primecareholdings.com/news/topic/revenue-cycle-management) [SNF](https://www.primecareholdings.com/news/topic/snf) [CMS](https://www.primecareholdings.com/news/topic/cms) [primeCLAIMS](https://www.primecareholdings.com/news/topic/primeclaims) [denial management](https://www.primecareholdings.com/news/topic/denial-management) ###### 3 min read ## [CMS to enforce COVID-19 vaccine education and reporting June 14](https://www.primecareholdings.com/news/cms-to-enforce-covid-19-vaccine-education-and-reporting-june-14) By [Prime Care Tech Marketing](https://www.primecareholdings.com/news/author/prime-care-tech-marketing) on Fri, May 28, 2021 @ 04:40 PM As seen in McKnight's article, [CMS: Educate, vaccinate and be ready to prove it](https://www.mcknights.com/news/cms-educate-vaccinate-and-be-ready-to-prove-it/), Centers for Medicare & Medicaid Services (CMS) will start enforcing their Interim [Final Rule for COVID-19 Vaccination](https://www.cms.gov/medicareprovider-enrollment-and-certificationsurveycertificationgeninfopolicy-and-memos-states-and/interim-final-rule-covid-19-vaccine-immunization-requirements-residents-and-staff#:~:text=On%20May%2011%2C%202021%2C%20CMS,Requirements%20for%20Residents%20and%20Staff.&text=Updated%20Survey%20Tools%3A%20CMS%20has,compliance%20with%20these%20new%20requirements.) the week of June 14. Officially effective May 17, CMS is motivated to get staff vaccination rates up to 75 percent. Here's what's expected for both residents and staff. 1. Offer COVID-19 vaccines 2. Educate on COVID-19 and document efforts 3. Report COVID-19 vaccines and therapeutic treatments each week to the National Health and Safety Network (NHSN)  The data collected will also be posted on the agency’s [COVID-19 Nursing Home Data ](https://data.cms.gov/stories/s/COVID-19-Nursing-Home-Data/bkwz-xpvg/)website as soon as possible, likely in mid-June. Said Evan Shulman, CMS’ director for its Division of Nursing Homes, "For starters, let’s remember that the intent of this is to get as many people vaccinated as quickly as possible." He continued, "So, we will likely start prioritizing those individuals who are not vaccinated and start asking them how they were educated and if they were offered the vaccine.” In other words, your first priority should be reporting who has received the vaccination, as those who aren't even achieving that goal are likely to be targeted first for audits. Next up, make meaningful attempts to educate residents and staff on vaccine safety – and track these efforts. Following are some educational resources that may be of help. Webinars & Training - [COVID-19 vaccine safety monitoring](https://www.who.int/news-room/events/detail/2021/04/19/default-calendar/covid-19-vaccine-safety-monitoring) - World Health Organization (WHO) - [AHA’s Newest COVID-19 Vaccine Confidence Resources Include Video, Webinar and Infographic](https://www.aha.org/advisory/2021-04-06-ahas-newest-covid-19-vaccine-confidence-resources-include-video-webinar-and) - American Hospital Association (AHA) - [COVID-19 Vaccination in Long-Term Care: Safety, Efficacy, and Residents’ Rights](https://nursinghome411.org/vaccine-nursing-home) - NursingHome411.org - [Vaccination for COVID-19 QuickPATH](https://www.shoppathwayhealth.com/vaccination-for-covid-19-quickpath/) - Pathway Health Videos - [Is the COVID-19 Vaccine Safe?](https://youtu.be/GUaffWw6044) - National Institutes of Health (NIH) - [9 COVID-19 Myths Debunked](https://youtu.be/EKjdzIVtKSo) - Cleveland Clinic - [Your COVID-19 vaccine questions answered](https://youtu.be/PA22nlfuDRc) - Mayo Clinic - [COVID-19 Vaccines: How Do We Know They Are Safe?](https://youtu.be/7bBmQaX2k4w) - U.S. Department of Health and Human Services (HHS) Centers for Disease Control and Prevention (CDC) Resources - [Tips for Building Confidence in COVID-19 Vaccines Among Patients](https://www.cdc.gov/vaccines/covid-19/downloads/VaccinateWConfidence-TipsForHCTeams_508.pdf) - [COVID-19 Vaccination Communication Toolkit](https://www.cdc.gov/vaccines/covid-19/health-systems-communication-toolkit.html) - [COVID-19 Vaccination Training Programs and Reference Materials](https://www.cdc.gov/vaccines/covid-19/downloads/COVID-19-Clinical-Training-and-Resources-for-HCPs.pdf) - [Importance of COVID-19 Vaccination for Healthcare Personnel](https://www.cdc.gov/coronavirus/2019-ncov/vaccines/recommendations/hcp.html) Other Resources - [Invest in Trust: A Guide for Building COVID-19 Vaccine Trust and Increasing Vaccination Rates Among CNAs](https://www.ahrq.gov/nursing-home/materials/prevention/vaccine-trust.html)- Agency for Healthcare Research and Quality - [Patient education: COVID-19 vaccines](https://www.uptodate.com/contents/covid-19-vaccines-the-basics) - UpToDate.com Doctor Team - [COVID-19 vaccines: Get the facts (Q&A)](https://www.mayoclinic.org/diseases-conditions/coronavirus/in-depth/coronavirus-vaccine/art-20484859) – Mayo Clinic In related news, long-term advocates encourage senior living caregivers to begin planning for the possibility of giving [COVID-19 boosters](https://www.mcknights.com/news/as-covid-19-vaccine-boosters-are-mulled-long-term-care-advocates-critics-both-want-facilities-to-prepare/?utm_source=newsletter&utm_medium=email&utm_campaign=MLT_DailyUpdate_20210528&hmSubId=WjsD3qLTzZU1&hmEmail=wKfoc_VJNnl0xiMtJlBGOfiAWyDGhZct0&email_hash=00dc915f06c6379232d8e7952304a719&mpweb=1326-18901-411452). If you don't already have a good grip on vaccination tracking, know that technology can help. Our [primeVIEW facility dashboard](https://www.primecareholdings.com/primeview-snf-metrics-and-analytics) now has the ability to track which residents have received COVID-19 vaccinations. [![Let's Talk](https://no-cache.hubspot.com/cta/default/79917/c13143ee-14da-46ff-a066-16bfef1c7b85.png)](https://cta-redirect.hubspot.com/cta/redirect/79917/c13143ee-14da-46ff-a066-16bfef1c7b85) ###### Topics: [primeVIEW](https://www.primecareholdings.com/news/topic/primeview) [CMS](https://www.primecareholdings.com/news/topic/cms) [CMS compliance](https://www.primecareholdings.com/news/topic/cms-compliance) [CMS reporting](https://www.primecareholdings.com/news/topic/cms-reporting) [COVID-19](https://www.primecareholdings.com/news/topic/covid-19) ###### 1 min read ## [[Webinar] OIG Workplan: Your Key to SNF Compliance](https://www.primecareholdings.com/news/webinar-oig-workplan-your-key-to-snf-compliance) By [Prime Care Tech Marketing](https://www.primecareholdings.com/news/author/prime-care-tech-marketing) on Fri, Apr 07, 2017 @ 12:01 PM Prime Care Technologies and Cheryl Field (our Chief Product Officer) are excited to partner with [Pathway Health](http://www.primecaretech.com/e1t/c/*W8XC7W57PYPgzW5t1ZRK1-m2Ns0/*N13C-ljpq7srVb9c6V38tr-S0/5/f18dQhb0Sq5J8YXM9FW8GHrD72qwv2rV6rBnV1V1ctZMf5s32XD6prW39Dr-N8pCDJ3W50ChQr51sWYSW50MFh74vgKM1W999f656PVKcrW6N3nBL8xGZK9W5JVtFF2z-rQjW8KWWG48ffnY_W4rQf0-5w4wKDW6Nd8S02y0YtcW2-J-SL2z_tPYW41Q2SW6gs7FKW3VKVtL6nGl8CW2r5Kr42HT8mrW6kGNmN4Zh8Y-W57-WqM3H_PtyW2DzCtR1yC0MjW46DggM4qHHy-W8SLNc-6_bRq9W3b38Nq5Tb7S9W82pWg87pljHRW8mtgLN5-S--0W6Cp11S7NSnMRW83cY517sSS0GW8X4h1D8cmGVlW5RhJTG5503D1W6q2w9k2tsP4nW9cNVjx5TbljxW6qrC7T68znGFW53ldbx1SN9znW6VRbtf2Zg3b8M6Q977b98XvW6t_Hvd8Ph58-W5b46X47s6mdPW2FGjnX2NBfMkW47gssv7t5F1MW1DnXfr2Q-BgKV10Nbd5x6QZ7W4xqcbp3hB8HPW2gVcP_2RVvP2W3_Pf_f5MpTpRW4Mt_Yz3QxQ0RW1MWhN-1MKddnf5-WyRX11) Chief Marketing and Strategy Officer, Lisa Thomson, for our webinar – [OIG Work Plan: Your Key to SNF Compliance](http://www.primecaretech.com/e1t/c/*W8XC7W57PYPgzW5t1ZRK1-m2Ns0/*W3TQc3G67xxxhN5c4GBKz0vhT0/5/f18dQhb0S3j47zP-GTT_qMx2vryRCW3Gxk4y2yMyJcW6zxfn1788jRXW5b8FZw4rJw90VTkYCr6ZtZddW6MtwX96M6bl-W466msJ50QnNGW5-J6cz1rw0VVW99SMPv4xSB9ZW1jP6PL7rgw4LW5cdcFM3GMsc7W4McG8B1Rn9pwW4TH7X66j6QFdN1GBqZkn66rkW2vlkS73cYnXyW2S-3332Q0GT2W2P2LYp3412jzW73CNLZ3VH3rJW3Vk8dm17pG9NN8lQrP_y7zB5W8nYSq02x9mmTW5KDS_24S5QYfW3Dqn0y72M5YNN6nrSs9hMpSVW3LdZGY1-bzd5N26ylmQTBbxyW2nKDxc4Zn88-W1Bcbh56zmCRlW2Y55gD3YDRT6W7z3qB05F_1nXW8-6NwQ5hf0fZW2PX9v_7mtzcFN7HJl64TgN4CN4pxFK6H2W0nW3j-l5r51W_lzW8SChly6FWVrgW23HqjN7ffqJ4W1WhKTC1kmTLxN5wGBNv6dqJpW7y8qjX4227bjW3-YCKK3PpzC-N2l_gYg9yK1qW4Y_hh24PH4_8N4wSTHG_5cZlW4FyKMz2kPkk0W4qxGG91r3S6BW7h3KVf6WXf-pW8yvPHP5rcLNbW87Qc_h9hzpl7f5j5Ftv04) – offering advice on how best to comply with the 2017 Office of Inspector General (OIG) Work Plan.   During the webinar, we'll: • Identify 3 top compliance concerns related to Affordable Care Act (ACA) • Highlight 5 OIG Work Plan items that impact SNFs • Define 3 strategies to prevent *Fraud, Waste and Abuse* You won't want to miss this great educational session! [![REGISTER NOW](https://no-cache.hubspot.com/cta/default/79917/6ba7ded4-7315-400f-b141-a8c1b3b289ed.png)](https://cta-redirect.hubspot.com/cta/redirect/79917/6ba7ded4-7315-400f-b141-a8c1b3b289ed) ###### Topics: [compliance](https://www.primecareholdings.com/news/topic/compliance) [SNF](https://www.primecareholdings.com/news/topic/snf) [CMS](https://www.primecareholdings.com/news/topic/cms) [post-acute care providers](https://www.primecareholdings.com/news/topic/post-acute-care-providers) ###### 1 min read ## [[Event] NHHCA 2017 Spring Conference](https://www.primecareholdings.com/news/event-nhhca-2017-spring-conference) By [Prime Care Tech Marketing](https://www.primecareholdings.com/news/author/prime-care-tech-marketing) on Thu, Mar 30, 2017 @ 09:40 AM We are excited to announce that Cheryl Field, Prime Care Technologies Chief Product Officer, has been selected to speak on two different topics at the New Hampshire Health Care Association's (NHHCA) Spring Conference on May 10th.  In the morning session Cheryl will be discussing “Five Star & the New Quality Measures".  Attendees will leave with an action plan they can easily implement to strategically improve their position in the market. Her afternoon session highlights "Who's Paying the Bill? Understanding Today's Payment Models and Data You Need for a Stong Bottom Line".   This presentation will explore changes in the Payer landscape as well as changes in payment models.  Click here to see a short video about [Prime Care Technologies](http://info.primecaretech.com/hubfs/Demochimp/Prime%20Care%20Technologies%20INTRO%20-%20Events%20Version.mp4) Click here for information on the [NHHCA Conference](http://nhhcaevents.wixsite.com/springconference2017).  ###### Topics: [business intelligence](https://www.primecareholdings.com/news/topic/business-intelligence) [BI dashboard](https://www.primecareholdings.com/news/topic/bi-dashboard) [reimbursement process](https://www.primecareholdings.com/news/topic/reimbursement-process) [Five Star ratings](https://www.primecareholdings.com/news/topic/five-star-ratings) [CMS](https://www.primecareholdings.com/news/topic/cms) [payment models](https://www.primecareholdings.com/news/topic/payment-models) [All posts](https://www.primecareholdings.com/news/all) [Next ** ](https://www.primecareholdings.com/news/topic/cms/page/2) ### Sign up for updates ### Featured ### Posts by Tag - 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