--- title: Exercise caution with voice assisted devices and HIPAA-protected information description: Article suggests healthcare should “proceed with caution” when transmitting/receiving protected health information via voice assistants (e.g., Alexa). image: https://info.primecaretech.com/hubfs/Images/echo.png --- [![PCT PCD Email Signature (524 x 102 px) (300 x 100 px) (1)](https://www.primecareholdings.com/hs-fs/hubfs/PCT%20%20PCD%20Email%20Signature%20(524%20x%20102%20px)%20(300%20x%20100%20px)%20(1).png?width=300&height=100&name=PCT%20%20PCD%20Email%20Signature%20(524%20x%20102%20px)%20(300%20x%20100%20px)%20(1).png) ](https://www.primecareholdings.com/prv) [![Request A Demo](https://no-cache.hubspot.com/cta/default/79917/f5e6168c-e0a4-45aa-912f-32a380cc04e5.png)](https://cta-redirect.hubspot.com/cta/redirect/79917/f5e6168c-e0a4-45aa-912f-32a380cc04e5) ###### 1 min read # [Exercise caution with voice assisted devices and HIPAA-protected information](https://www.primecareholdings.com/news/exercise-caution-with-voice-assisted-devices-and-hipaa-protected-information) By [Prime Care Tech Marketing](https://www.primecareholdings.com/news/author/prime-care-tech-marketing) on Tue, May 21, 2019 @ 11:06 AM ![echo](https://info.primecaretech.com/hubfs/Images/echo.png) **![echo](https://info.primecaretech.com/hubfs/Images/echo.png)**A recent *Provider Magazine* article, “[HIPAA Remains a Concern With Rise of Voice Assistants Like Alexa](http://www.providermagazine.com/news/Pages/2019/0419/HIPAA-Remains-a-Concern-With-Rise-of-Voice-Assistants-Like-Alexa-.aspx),” suggests healthcare organizations subject to HIPAA rules should “proceed with caution” when transmitting and receiving protected health information via voice assistants such as Alexa.  It further warns that operators must know where HIPAA protected information is being sent and have trusted in partners to know whether that provider has authorization to use the information. “There is a quagmire of what information has to be protected,” stated Steven Chies, lead consultant, Care Paradigms, and president, North Cities Health Care. “Clearly, if the provider is a skilled nursing facility, then the information is bound by HIPAA and you must keep the information private and confidential.” With the [HHS Office of Civil Rights increasing its focus on enforcement](https://www.mcknights.com/news/upcoming-hipaa-audits-to-use-harsher-investigative-tools/?utm_campaign=HIPAA%20One%20partnership&utm_source=hs_email&utm_medium=email&_hsenc=p2ANqtz--tLuhS30_NaIJUh7rbscc2xs_6p-GPwnfn8X0_UtUzlQXjYs7Dg7VWBtq1DzdBafB-QfyB), providers need to take charge of privacy and security programs. Take a minute to find out where you stand with our simple 13-question quiz. [![Take the Quiz](https://no-cache.hubspot.com/cta/default/79917/912078bf-338a-481e-ba2d-4c9fe1bee6ce.png)](https://cta-redirect.hubspot.com/cta/redirect/79917/912078bf-338a-481e-ba2d-4c9fe1bee6ce) Or, if you're ready to look at HIPAA compliance strategies, [request a consult](https://www.primecareholdings.com/hipaa-assessment) with Prime Care Tech or one of our qualified partners. [![Request HIPAA Consult](https://no-cache.hubspot.com/cta/default/79917/338a9220-aacc-4515-921d-723e7affb6c5.png)](https://cta-redirect.hubspot.com/cta/redirect/79917/338a9220-aacc-4515-921d-723e7affb6c5)   - [Tweet](https://twitter.com/share) ![Prime Care Tech Marketing](https://info.primecaretech.com/hubfs/Branding%20(PCT-Logos-Pics)/PCT-Trans.png) #### Written by [Prime Care Tech Marketing](https://www.primecareholdings.com/news/author/prime-care-tech-marketing) [**](https://www.facebook.com/primecaretechnologies) [**](https://www.linkedin.com/company/prime-care-technologies/) [**](https://twitter.com/PrimeCareTech) ###### [** Previous Post](https://www.primecareholdings.com/news/intermountain-healthcare-among-many-using-telehealth-to-improve-patient-care) [![Telehealth](https://info.primecaretech.com/hubfs/Images/Telehealth.jpg) ](https://www.primecareholdings.com/news/intermountain-healthcare-among-many-using-telehealth-to-improve-patient-care) ###### [Intermountain Healthcare among many using telehealth to improve patient care](https://www.primecareholdings.com/news/intermountain-healthcare-among-many-using-telehealth-to-improve-patient-care) ###### [Next Post **](https://www.primecareholdings.com/news/cheryl-field-quoted-in-mcknights-print-edition-regarding-pdpm) [![Making the Shift2](https://info.primecaretech.com/hubfs/social-suggested-images/Making%20the%20Shift2.png) ](https://www.primecareholdings.com/news/cheryl-field-quoted-in-mcknights-print-edition-regarding-pdpm) ###### [Cheryl Field quoted in McKnight's regarding PDPM](https://www.primecareholdings.com/news/cheryl-field-quoted-in-mcknights-print-edition-regarding-pdpm) ##### Healthcare & Senior Care Apps Healthcare & Senior Care Apps [managed care MASTER](https://www.managedcaregroup.net) [primeCLAIMS](https://www.myprimeclaims.com)  [primeVIEW](https://www.primeviewanalytics.com) ##### IT Services IT Services [primeARCHIVE](http://www.primecaretech.com) [primeBENEFITS](https://www.primeforcetech.com) ##### Company Info Company Info ##### Contact Us Contact Us Copyright Prime Care Holdings, Inc. © 2026 ** ![](https://px.ads.linkedin.com/collect/?pid=5568764&fmt=gif)